In today’s fast-evolving world of e-commerce, digital marketplaces, and global trade, protecting consumer rights has never been more critical. The National Law University, Delhi (NLUD) is proud to present the 5th Online Certificate Course on Consumer Law and Practice, scheduled for October 11–12, 2025. Backed by the Department of Consumer Affairs, Government of India, this immersive two-day program equips you with the tools to navigate the complexities of consumer protection laws in India’s dynamic legal landscape.
Key Points:
- Explore the Consumer Protection Act, 2019, and its real-world applications.
- Understand modern challenges like misleading ads, fake reviews, and algorithmic bias.
- Earn a prestigious certificate from NLUD to boost your career.
- Limited seats—secure yours on a first-come, first-served basis!
What You’ll Gain from This Course
This expertly crafted course blends legal theory, practical case studies, and interactive sessions to deliver a holistic understanding of consumer law. Whether you’re a law student, advocate, or consumer activist, you’ll walk away with actionable insights to tackle today’s consumer protection challenges.
Key Points:
- Master the nuances of the Consumer Protection Act, 2019.
- Dive into digital economy issues like greenwashing and cybersecurity risks.
- Learn how mediation offers a faster, cost-effective alternative to litigation.
- Analyze landmark judgments and policy updates shaping consumer rights.
Course Highlights: What’s on the Agenda?
The two-day online program covers a wide range of topics, ensuring you’re well-versed in both traditional and emerging aspects of consumer law. Here’s what you’ll explore:
1. Consumer Protection Act, 2019
Understand the Act’s core provisions, including consumer rights, manufacturer liabilities, and grievance redressal mechanisms.
Key Points:
- Learn definitions and legal frameworks of the Act.
- Explore how consumer rights are enforced nationwide.
- Understand liabilities for defective products and services.
2. Role of the Central Consumer Protection Authority (CCPA)
Discover how the CCPA investigates violations and protects consumer interests through inquiries and injunctive actions.
Key Points:
- Understand the CCPA’s powers and responsibilities.
- Learn how it tackles unfair trade practices.
- Explore real-world examples of CCPA interventions.
3. Mediation as a Dispute Resolution Tool
Dive into mediation as an efficient alternative to lengthy court battles for resolving consumer disputes.
Key Points:
- Discover the benefits of mediation over litigation.
- Learn practical applications through case studies.
- Understand how mediation promotes faster resolutions.
4. Navigating the Digital Economy
Tackle pressing issues like misleading advertisements, influencer marketing, fake reviews, and cybersecurity risks in online commerce.
Key Points:
- Address challenges like dark patterns and algorithmic transparency.
- Explore regulatory responses to digital trade issues.
- Learn how to protect consumers in cross-border transactions.
5. Consumer Law Meets Competition Law
Understand the interplay between consumer protection and competition law, including anti-competitive practices and regulatory enforcement.
Key Points:
- Analyze abuse of dominance and its impact on consumers.
- Learn how the Competition Commission of India (CCI) aligns with consumer law.
- Explore case studies on market regulation.
6. Landmark Judgments and Policy Updates
Stay ahead with insights into recent case law, policy guidelines, and trends shaping consumer rights in digital and global markets.
Key Points:
- Review key judicial decisions in consumer law.
- Understand evolving policies in digital commerce.
- Explore cross-jurisdictional consumer protection trends.
7. Sectoral Regulatory Insights
Learn how regulators like SEBI, TRAI, FSSAI, and IRDAI work alongside consumer law to ensure compliance and protect public interests.
Key Points:
- Understand the role of sectoral regulators in consumer protection.
- Explore how regulations address emerging market challenges.
- Learn about compliance frameworks across industries.
Who Should Enroll?
This course is designed for a wide audience passionate about consumer rights and legal education. Whether you’re starting your career or looking to specialize, this program is for you.
Key Points:
- Law students (undergraduate and postgraduate) aiming to specialize in consumer law.
- Advocates and legal professionals seeking to enhance their expertise.
- Researchers and faculty members exploring consumer law and policy.
- Consumer activists and NGOs advocating for fair trade practices.
- Voluntary consumer organizations (VCOs) working to protect consumer interests.
Course Details: Everything You Need to Know
- Dates: October 11–12, 2025
- Format: 100% online, accessible from anywhere.
- Duration: Two days of engaging, expert-led sessions.
- Registration Fee: ₹2,000 (non-refundable).
- Registration Process: Pay the fee, upload payment confirmation via the NLUD Consumer Law Course Form, and secure your spot. Seats are limited!
- Certification: Earn a certificate from the NLUD Chair on Consumer Law, a valuable addition to your professional portfolio.
Key Points:
- Flexible online format for global accessibility.
- Limited seats—register early to avoid missing out.
- Prestigious certification to boost your credentials.
Meet Your Expert Guide: Dr. Sushila
The course is led by Dr. Sushila, Professor of Law at NLUD and Research Director of the Centre for Study of Consumer Law & Policy. With her extensive expertise in consumer law and regulatory affairs, she’ll provide practical insights and real-world applications to enrich your learning experience.
Key Points:
- Learn from a leading expert in consumer law.
- Gain practical insights from Dr. Sushila’s extensive research.
- Contact her at consumerchair@nludelhi.ac.in or sushila@nludelhi.ac.in for queries.
